News C&C
Apr 12, 2025
When you buy an iPhone, Mac, iPad, or even AirPods, one of the essential things to understand is the Apple warranty that protects your investment. Even though Apple designs its devices to very high quality standards, no electronic product is completely safe from unexpected issues. A component might have a defect, a screen might suddenly stop displaying correctly, or a button might become less responsive over time. In all these cases, knowing how the Apple warranty works allows you to enjoy your device with peace of mind.
In this article, we'll answer the main questions our customers in France have:
What are the exact duration and scope of the Apple warranty?
What specifically does the Apple iPhone warranty cover?
What should you do if your device is no longer under manufacturer warranty?
And most importantly, how can you benefit from an even more comprehensive service through C&C Care, an exclusive offering from our C&C stores in France?
Understanding the standard Apple warranty
As soon as you purchase your Apple product, you automatically benefit from a limited manufacturer's warranty. This is commonly known as the Apple warranty, valid for one year from the date of purchase. It complements your rights under French law, notably the two-year legal warranty of conformity, which protects you in case of a defect existing at the time of delivery.
The Apple warranty primarily covers:
Hardware defects due to faulty manufacturing.
Malfunctions encountered during normal use of the device.
So, if your iPhone has a display problem without prior impact, if your MacBook suddenly won't start, or if an iPad's battery drains unusually fast after only a few weeks, these situations can be covered under the Apple warranty.
Apple iPhone warranty: protection that reassures
Many of our customers specifically ask about the Apple iPhone warranty, as the iPhone is now at the heart of their personal and professional lives. The screen, battery, and connectors are the most heavily used components, and therefore the most likely to show signs of weakness.
During the Apple warranty period, the following repairs are generally covered:
A screen that turns black or shows anomalies without having suffered an impact.
Face ID or a Home button that stops working.
A battery that is clearly defective after a low number of cycles.
However, it's important to remember that the Apple warranty does not cover accidental damage. A fall that breaks the touch screen or liquid spilled on your iPhone would fall under another type of service. This is where complementary solutions offered by C&C come into play.
What to do after the Apple warranty period?
After the two years of protection (legal and commercial), your device is no longer covered for repairs related to initial conformity defects. If a problem appears after this period, you will then have to finance the repair. Many users think it's sometimes better to buy a new device, but that's not always the case. A well-executed repair, with genuine Apple parts, often extends the lifespan of your iPhone or Mac by several years.
At C&C, we are an Apple Authorized Service Provider. This means we exclusively use official Apple parts, and our technicians are trained to perform interventions according to manufacturer protocols. Thus, whether your device is still under Apple warranty or not, you maintain Apple's reliability, security, and quality.
C&C Care: the solution to protect your devices beyond the Apple warranty
If you're looking for total peace of mind, C&C has developed an exclusive service for you: C&C Care.
This is an assistance program that covers accidental damage to all your Apple devices. With C&C Care, you benefit from an unlimited number of repair interventions for accidental breakage, cracked screens, or even liquid damage, subject to the contract conditions.
C&C Care is an ideal solution for those who want to avoid unpleasant surprises and continue to use their iPhone, iPad, or Mac without fearing the hazards of everyday life. You can activate it directly in-store or on our e-commerce platform, when purchasing a new device, or even retrospectively to extend the coverage of your existing hardware.
So, even after the Apple warranty ends, you have the certainty of still being protected and benefiting from repairs performed by certified technicians with genuine parts.
Why choose C&C for your Apple warranty and repairs?
C&C is a long-standing Apple partner, present in France for many years. Our stores are not only official points of sale for Apple products, but also authorized service centers for diagnostics and repairs. This means that whether you come in for a simple inquiry about your Apple warranty, to check your battery status, or to replace a cracked screen, you are assured of receiving service that meets the brand's standards.
Our advisors know how important it is for you to keep your iPhone functional at all times. They are here to explain how to check the validity of your Apple iPhone warranty, schedule a repair, or activate the C&C Care service to extend the life of your devices.
How to get your iPhone or Mac repaired?
The first step is simple: just locate your nearest C&C store. We have a large network of shops and workshops throughout France. You can find the complete list of our establishments on this dedicated page: https://www.cec.fr/magasins
You then have two options: make an appointment online for a diagnostic or simply walk into the store. On site, our technicians will perform a thorough check of your device. If the problem is covered by the Apple warranty, the repair will be performed or arranged at no cost to you. If the intervention is not covered by the manufacturer's warranty, we will provide you with a clear, no-obligation quote, and you can decide freely.
Our commitments for your peace of mind
Choosing C&C for your repairs means opting for:
The peace of mind of an Apple-certified service, with no risk of voiding the manufacturer's warranty.
100% genuine parts and components, to maintain the full performance and functionality of your iPhone, iPad, or Mac.
A network of human-sized stores, close to you, where you can meet attentive experts.
And with C&C Care, you add comprehensive coverage against the small and big accidents of everyday life. No more stress about your smartphone falling to the ground: you know you'll be taken care of quickly and efficiently.
Fully enjoy your Apple devices with C&C
The Apple warranty protects you for a defined period against hardware defects, while C&C Care offers even broader coverage, with an unlimited number of interventions, for the unexpected events that happen to everyone.
Whether you need to check the validity of your Apple iPhone warranty, replace a cracked screen, or subscribe to a C&C Care plan, our teams are here to assist you. Don't wait for a small problem to become more serious: make an appointment at one of our C&C stores across France and give your Apple devices a second life.